Last Updated: 03/06/2026

At Cwtch & Care, your privacy is important. This Privacy Policy explains how we collect, use, and protect your personal information when you use our website or contact us regarding pet care services.

Cwtch & Care
Website: https://cwtchandcare.co.uk/

Email: cwtchandcare@gmail.com

We provide pet sitting, dog walking, house sitting, and pet care services in Brecon and surrounding areas.

We may collect personal information when you:

• Contact us through our website, email, phone, Facebook, or social media
• Make an enquiry or booking
• Request pet care services

This may include:

• Your name
• Email address
• Phone number
• Address (if relevant to services)
• Pet information (name, routine, medical needs, behavioural information)
• Emergency contact details

We only use your information to:

• Respond to enquiries
• Arrange and provide pet care services
• Communicate about bookings
• Ensure the safety and wellbeing of your pets
• Contact you in emergencies

We do not sell or share your personal information for marketing purposes.

We take reasonable steps to keep your information secure. Any personal details shared with us are stored securely and only kept for as long as necessary to provide services.

If you have pet cameras or home monitoring devices, we kindly ask that you inform us in advance. We respect your privacy and expect transparency regarding any recording devices within the home.

Your information will only be shared if legally required or if necessary to protect the welfare of a pet (for example, sharing information with a veterinary professional in an emergency or if I am unable to personally come and look after your pet and I need a family member or a trusted friend to cover for me for whatever reason).

Under UK data protection law, you have the right to:

• Request access to your personal information
• Ask us to correct inaccurate information
• Request deletion of your information where appropriate

To make a request, please contact us using the details above.

If you have any questions about this Privacy Policy or how your information is used, please contact:

Cwtch & Care
Email: cwtchandcare@gmail.com
Website: https://cwtchandcare.co.uk/